General Questions
- What languages do you currently support?
- What platforms does Sembly join?
- Can I connect the calendar with the different email?
- Where can I find my session ID?
- Why my calendar randomly disconnects?
- Can I use Sembly on my smartphone?
Invite Sembly to Meetings
- How to invite Sembly on a call?
- How to remove Sembly from the call?
- I’ve been invited to a meeting but I don’t see it in Sembly. Why?
- How to stop Sembly from joining my meetings?
- Can Sembly attend my meetings without me?
- I disabled lobby (waiting room), but Sembly still didn’t join my meetings. Why?
Transcription processing and accuracy
- How does Sembly transcribe speech to text?
- How to improve transcription accuracy?
- How long does it take to process the meeting?
- What happens to my meeting after I finish the call?
- Why are the meeting Key Items empty?
- How does Sembly identify speakers?
Billing
- Can I be refunded if I forgot to cancel my trial and was charged?
- Do I need to provide a payment method to activate trial?
- Do I commit to pay if my free trial is over?
- Which payment methods does Sembly support?
- How will I be charged if I add a new member to my team or remove one in the middle of the billing cycle?
- Can I have a discount as a non-profit organization?
Privacy
- Where is my data stored?
- What security measures does Sembly AI use to protect customer information and content?
- Can someone record me without my knowledge, or can I record others without their consent using Sembly?
- Can I share recordings or meeting analytics content outside of Sembly?
- How can I opt out my meeting data from being used by Sembly AI for model training?