Account Access: Sign In, Sign Out, and Password Reset

You can access your Sembly account using your registered email and password or by signing in via Single Sign-On (SSO).

To avoid creating a duplicate account, always sign in with the same email address you used during registration, whether you're entering a password or signing in through SSO. Using a different email, even from the same domain, will create a separate account.

If you signed up using SSO, you can only log in with the same provider you used during registration. For example, if you registered with Microsoft SSO, you can’t log in with Google SSO—even if the email address is the same. If this applies to you, please reset your password using “Forgot your password” on the sign-in page and then log in using your email and password going forward.

Sign in

1. Using your browser, open the Sembly login page: US region/ EU region. Select the same data hosting region you chose during registration
2. Choose your sign-in method:

   • Email and Password: 

     1. Enter your registered email address and password in the respective fields
     2. Click the Sign In button 

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  • Single Sign-On (SSO): Google, Microsoft, or Apple:

    1. Click the corresponding Sign in icon with Google, Microsoft, or Apple
    2. Follow the provider’s authentication prompts

Password reset

If you’re unable to sign in, first check that you’ve entered the correct email and password. You can use the 'Forgot Your Password' method to reset a previously set-up password or set up a login-password method for an account signed up via SSO. 

1. Under the Sign In button, find Forgot your password? to start the reset process
2. Confirm your Email: In the pop-up, enter the email address for your Sembly account. Click Reset password
3. Check your email inbox. You will receive a reset password email from Sembly. Follow the instructions in the email to reset your password
4. In the Reset Your Password window, enter a new password twice and click Submit to confirm your changes
5. Repeat the Sign In steps above using your new password

If you wish to change your password in the app:

1. Go to My Profile settings

2. Click Change and check your inbox

   

3. Follow the link in the email to create a new password

   

4. Click Confirm

Sign out of your account

1. Click your avatar on the bottom left
2. Select Sign out in the dropdown