Accepting a Workspace Invite
For New Accounts
If you're new to Sembly and have received an invitation, you can sign up by clicking Create Account in the invitation email. You will be redirected to the registration page for the invited members, where you can fill in the required information. After you complete the registration steps and connect your calendar, you'll be able to access your meetings and account settings.
Tip: Connect your calendar during the registration steps so that all your scheduled meetings are immediately displayed on your homepage. You can change calendar settings and add more calendars later in settings.
Make sure to sign up using the exact email address where you received the invite. If you use a different email, you’ll end up creating a new workspace instead of joining the intended one. |
Transition to a New Workspace
For Existing Accounts
Users with existing accounts on Personal or Professional plans can be invited to join a Team Workspace. Likewise, a user already part of a Team Workspace can switch to a new Workspace via an invitation. After the transition, all account settings and recordings from the user’s previous Workspace or personal account will remain unchanged. The billing responsibilities for the new member will then be managed by the administration of the new workspace.
As an existing account, your invitation email will have an Accept Invitation button instead of "Create Account".
If you have multiple invites to join different workspaces, you will be able to choose which one you have to accept. When you log in to the existing account with the email that was invited to join a Workspace, you will be redirected to a pop-up showing you the workspace name and a button to join.
If you wish to join, click the Join button; if not, click Continue Without Joining.
Troubleshooting Invitation Errors
If you received an invite to a Workspace, clicked the link, and encountered an error, here’s what might be happening. Check the button in the email: if it says Create Account but you already have a Sembly account, the issue could be a mismatch in email addresses. Contact the Workspace admin to confirm which email they sent the invite to. The invitation must be sent to the exact email registered with your Sembly account - even if you use an email alias. Using a different email or alias won’t link the invite to your existing account and may cause errors.
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