Why are attendees not always recognized as real names and listed as Speaker 0, Speaker 1 in my meetings?

We understand that while speaker recognition is a powerful tool for voice identification, it may not always deliver perfect accuracy in certain situations.

This section aims to shed light on the factors that can influence the performance of speaker recognition and explain why occasional inaccuracies may occur. By exploring these aspects, we hope to provide you with a comprehensive understanding of the technology's capabilities and limitations.

Speaker recognition may not be entirely accurate in the following cases:

• conditions of the place (additional noises around people, microphones);
• voice overlapping;
• several microphones can be unmuted, but only one person talks;
• a person should speak for at least 2-3 minutes to be correctly recognized;
• others may produce rustling;
• meeting platforms (Google Meet, Microsoft Teams, Zoom) don't provide complete information about speakers on a call.